Case Manager

Job description

Description The Case Manager is responsible for coordinating all facets of the guests stay and discharge plan in the Rehabilitation and Wellness Pavilion. The coordinator will ensure that guests are acclimated to and satisfied with Pavilion services by working across departmental lines to ensure seamless delivery and coordination of services for the duration of the Guest stay. PRIMARY RESPONSIBILITIES: 1. Complete 48-hour Care Plan – Meet with guest and family member; provide introductions; staff contact information, medication list, and Davis Guest Services Binder. Discuss insurance Medicare 20 days, Navi health, Humana, BCBS, BCBS Federal, Aetna etc. and update emergency telephone numbers if necessary, and discuss discharge plan/goal. Call first emergency contact (unless guest says otherwise) if not in the room and explain the same and document. 2. Collaborate with interdisciplinary team to facilitate discharge planning and recommendations considering all aspects of the discharge process. Coordinate with IDT to ensure constant communication exchange of information at team meetings. 3. Develop collaborative relationships with other departments, entities and external health care ag...