Markets Operations AI Transformation & PMO Lead - Executive Director

Job description

Join us to re-imagine Markets Operations with advanced AI and intelligent automation. You’ll work at the intersection of Operations, Applied AI, Technology, and Transformation to convert complex front-to-back challenges into scalable, data-driven solutions that unlock efficiency, resilience, and measurable impact for our clients and our business. As an AI Transformation & PMO Lead - Executive Director within JPMC, you will be responsible for leading multi-pillar transformation initiatives end to end—shaping the vision, setting measurable objectives, and ensuring disciplined execution. You will oversee PMO governance and executive reporting, translate operational pain points into AI-enabled solutions, align partners across functions, and embed data, risk, and control rigor to deliver sustainable results at scale. Job responsibilities: - Lead the end-to-end re-imagining of Markets Operations using advanced AI and automation, grounded in front-to-back process expertise. - Translate operational pain points into scalable AI solutions; define problem statements, value hypotheses, and measurable success metrics. - Partner closely with Operations, Applied AI, Technology, and Transformation...