Founding Sales Development Representative (SDR)

Job description

I'm Phil, Head of Sales at Plain, and the hiring manager for this role. You'll be the first SDR at Plain, which means you will help shape how we work and communicate with our customers. Plain is redefining customer support for the next generation of B2B companies. We're building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. Some of the world's most forward-thinking companies, like Cursor, Ashby, and Sanity, trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. We're a small, tight-knit crew with offices in SF and London. This role is hybrid – 3 days a week in our SF office. We tend to start our days earlier (think 7:30/8 AM PT) so we get real-time overlap with our colleagues in Europe. Why this role is special: We have strong inbound momentum and traction within the market and in order to get to the next level, we need someone who can take the signal we're seeing and turn it into conversations with the right people at the right companies. You'll work directly with the AEs and Head of Sales to build out what outbound looks like at Plain, ev...