Strategic Project Manager (m/f/d) Customer Quality - limited for 24 months

Job description

The Strategic Project Manager (m/f/d) is responsible for delivering and supporting strategic transformation initiatives across the organization, from concept development through execution and benefits realization. The role requires structured project ownership within a defined scope, strong cross-functional coordination, and the ability to translate strategic objectives into practical, high-quality project delivery. The incumbent will work closely with Head Office teams, regional stakeholders, IT, QSC, and GCC, supporting alignment, transparency, and measurable business outcomes through disciplined execution and clear, structured communication. The role contributes to the delivery of the “Undisputed No. 1 for Quality” strategy. Concept Development & Project Planning: - Translate HL 2030 strategic objectives into clear project concepts, frameworks, and execution plans - Analyze voice of customer insights, market trends, and competitive information to support project and strategy objectives Project Execution, Rollout & Delivery: - Lead/support end-to-end project delivery within assigned scope, from planning and implementation through rollout and post-launch support - Collaborate with...