Critical Supplier Relationship & Program Management Lead , Senior Associate

Job description

Own the governance and performance of the firm’s most critical supplier relationships—driving strong contract discipline, rapid issue resolution, and measurable service improvement across high-impact, higher-risk engagements. This role sits at the center of supplier strategy and execution, partnering across Procurement, Risk, Cyber, and business stakeholders to keep supplier outcomes resilient, compliant, and continuously improving. As a Critical Supplier Relationship & Program Management Lead Sr Associate within our Document and business solutions team , you will provide end-to-end oversight of critical, high, and medium-risk supplier engagements, ensuring contractual obligations are met, risks and incidents are managed effectively, and supplier performance is monitored and improved. The role leads key governance activities (e.g., QBRs, scorecards, attestations, FVAs, control assessments) and provides program management support for strategic initiatives and continuous improvement across third-party oversight. Job Responsibilities: Required Qualifications , capabilities and skills Preferred Qualifications , capabilities and skills JPMorganChase, one of the oldest financial institut...