Case Manager

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most. Position Summary: The Case Manager provides relational support to low-income clients working towards accomplishing their goals and family sufficiency. This role offers encouragement and resources to clients and is responsible to track and document the case status. Essential Responsibilities: - Facilitates the case management of participants within program guidelines utilizing assessment tools; develops rapport and partnership with participants; develops case plans and supports participants in establishing goals; meets regularly to track progress; coordinates referrals and works to support desired program outcomes. - Maintains working relationships with community agencies to maintain awareness of available services; promotes The Salvation Army’s services; coordinates services and communicates about cases; assures that valid releases of information are on file. - Creates case plans and helps participants achieve identified goals through agency resources and referral to outside resources as available a...