Customer Service Representative II - (Remote WA, OR, ID)
Wilbur-Ellis · Washington, District Of Columbia, US
Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill developm...
Job description
Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. “We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.” A Customer Service Representative II works in all aspects of customer service, including product selection, order processing, and inventory management. This role may also involve helping in the warehouses, supporting general Channel Partner Needs. A Sample of What You’ll Do in this Role: Handle electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software Respond to customer sales inquiries in a timely, accurate, and appropriate manner Submit and code bills and invoices to the AP department for payment Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs Conduct monthly inventory cycle count...