Service Parts Representative

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements. DUTIES & RESPONSIBILITIES: - Order parts with local parts dealers and OEM Dealerships. - Have strong communication skills - Attend to all service technicians and service advisor's parts work orders - Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts - Ensures special orders are promptly received and notify internal and external customers accordingly - Secures return parts, properly tags and sorts parts, and promptly returns to source - Team-oriented with an energetic positive attitude skill but al...