Opening Welcome Center Concierge - Beverly YMCA

Job description

Job DetailsLevel: EntryJob Location: Greater Beverly YMCA - Beverly, MA 01915Position Type: Part TimeEducation Level: NoneSalary Range: $15.50 - $16.50 HourlyJob Shift: OpeningIf you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! The Beverly YMCA is seeking a motivated and friendly individual for a part-time position at the Member Services Welcome Center. In this role, you will play an important part in offering friendly, caring support to members and guests, helping them connect to our many membership and program offerings, answering questions, providing tours, and updating membership information. As a Member Services Team Member, you will: Provide excellent service to members, guests, and program participants, both in-person and on the phone, to contribute to member retention. Interview prospective members and give tours of the facility, while promoting YMCA memberships. Build strong relationships with members and help them connect to the YMCA’s diverse programs and services. Handle membership concerns professionally and inform the supervisor of any unresolved issues. Apply YMCA policies and procedures related to memb...