Operations Manager

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, PM Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. CORE WORK ACTIVITIES: Leading Room Operations Team: - Verifies that goals are being translated to the team as they relate to guest tracking and productivity. - Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. - Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. - Verifies that the team has the capabilities to meet expectations. - Leads by example demonstrating self-confidence, energy and enthusiasm. - Assists employees in understanding guests’ ever-changing needs and expectations, a...