Field Service Technician - Chicago
Luminator Technology Group · Chicago, Illinois, US
At Luminator Technology Group , we believe we are Better Together . We always put the Customer First , focus on achieving Results , strive to Be the Best , a...
Job description
At Luminator Technology Group , we believe we are Better Together . We always put the Customer First , focus on achieving Results , strive to Be the Best , and foster a culture of Respect & Trust . We are on a mission to innovate and revolutionize global transportation technology. Luminator is a global leader spanning over 85 countries and nearly 1,000 employees Luminator is seeking a skilled Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and troubleshooting Luminator’s advanced hardware and software systems on public transit vehicles. Your expertise will ensure optimal system performance, reliability, and customer satisfaction. As a frontline representative of Luminator, you will build strong relationships with customers while collaborating closely with internal teams to deliver service excellence. This position plays a critical role in enhancing customer experience, driving retention, and contributing to overall profitability Hourly Pay Range: $28.74 – $36.67, based on experience What You’ll Do: - Maintain Luminator’s hardware and software and handle customer questions about the state of the system on various public t...