eCommerce Risk Analyst

Job description

The Opportunity At ESW, risk prevention is a critical value driver for the business. Our mission is to enable a seamless, low‑friction checkout experience for legitimate customers while effectively identifying and stopping bad actors. To support continued growth and innovation, we are seeking a passionate and analytically minded e‑Commerce Risk Analyst to work alongside industry‑leading risk technology and cross‑functional partners. The successful candidate will investigate high‑risk transactions and patterns, identify emerging threats, and contribute to continuous improvement across our fraud and risk controls. Responsibilities: Act as a subject matter expert in transactional fraud prevention and wider eCommerce risk. Monitor transactions and conduct anomaly detection to identify emerging fraud patterns and abuse. Manage and resolve risk‑related escalations from retailers and internal stakeholders. Analyse fraud trends and performance data, providing actionable insights and reporting to management. Contribute to the design, testing, and implementation of new products, tools, and risk processes. Drive process improvement initiatives to increase investigation accuracy and decision q...