Environmental Service Team Leader - Merry Hill Centre

Job description

Purpose of the Role The role of the Team Leader is to Supervise the on-shift Cleaning Team to ensure the overall cleanliness of the centre and supporting the cleaning management team, Soft Service Manager, Duty Managers, Operations Manager and Centre Manager, in ensuring that the Centre is always a safe and pleasant environment for our customers. To be successful in this role, suitable candidates will be able to organise, lead, motivate and manage shift cleaning teams to provide an exemplary standard of cleaning of the centre, including mall areas, staff rest rooms, waste and car parking facilities. Candidates will be able to demonstrate the ability to support operational shift rotas, staff development, training, stock and materials. and to ensure that all work is carried out in accordance with compliance to health and safety and auditory bodies. In addition, candidates will be customer focused and flexible with excellent communication skills. You will be a proactive, natural leader, with the ability to lead your team with a “hands on” approach. You will have the ability to act decisively with an eye for detail; to ensure the centre is immaculately presented, safe and secure throug...