VP, Head of Technology Business Management

Job description

The Head of Technology Business Management (TBM) is an operational leader within the Office of the CIO, reporting into the Global IT COO. This role is responsible for driving workforce discipline, portfolio governance, vendor oversight, and core business management processes that enable the technology organization to operate with consistency, transparency, and scale. The Head of TBM serves as an integrator across CIO functions, ensuring clear governance, standardized operating cadences, and data driven insight across workforce, portfolio demand, vendors, and enterprise technology obligations. While financial ownership sits with a dedicated finance team member, this role works closely with finance leadership to ensure alignment and execution across planning, governance, and reporting processes. Key Responsibilities: Workforce & Headcount Management: - Lead workforce and headcount planning across the global technology organization. - Define and execute workforce strategy, including location strategy, contractor usage, and sourcing models. - Partner with HR and CIO leadership on organizational design, capacity planning, and workforce optimization. - Own people metrics and reporting, d...