Customer Serv/Warehouse Associate

Job description

Customer Service/Warehouse Associate BENEFITS: Medical, Dental, Vision, 401K: Shift: 7a-4p M-F, with a 1-hour meal break AHF Products has a job opportunity for a CSR/Warehouse Associate to be located in Miami, FL. Reporting to the Branch Manager, the CSR/Warehouse Associate will play a crucial role in the day-to-day sales activities of the branch. JOB DUTIES: - Provide clients with an unsurpassed level of customer service, expertise, and convenience throughout the sales and completion process. - Always maintain a professional appearance and attitude. - Answer phones and greet clients as they enter the customer service area. - Process customer orders efficiently and accurately. - Ensure that all orders are updated with the proper status code(s). - Maintain the open order/quote reports, follow up on backorders. - Call customers to communicate on order status and ETA’s. - Liaison with outside sales reps. and managers. - Solve customer problems with a sense of urgency and accuracy. - Communicate effectively with customers and co-workers. - Schedule delivery and reminder calls to customers. - Complete projects or assignments as delegated by the supervisor. - Back up to other positions w...