Warranty Administrator

Job description

OVERVIEW: The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor for the assigned service facilities. KEY TASKS: - Submit pre-authorizations to insure the maximum reimbursement for worked performed and for the highest possible approval ratio. - Review pre-authorizations to insure expiration does not occur prior to claim submission. - Appeal valid pre-authorization that were denied by the manufacturer. - Reconcile work orders with pre-authorizations and make adjustments as needed to facilitate claim submission. - Review claims for labor or material adjustments with service manager/service writer so that the customer and the appropriate MarineMax departments are aware of their financial obligation. - Insure all parts requested by the manufacturer are returned within the timeframe specified by the manufacturer. - Responsible for Collection of Warranty Credits. - Negotiate and or appeal for adverse adjustments to claims implemented by manufacturers. - Submit accurate and approved claims within the Manufacturer’s specified time limits. - Insure timely answers from...