Server

Job description

SERVER OVERVIEW: Reports directly to the Service Department Head. It is the responsibility of a server to sell and efficiently serve quality products in a professional, hospitable manner to the guests, requiring competence in service procedures and commitment to guest satisfaction. SPECIFIC RESPONSIBILITIES: - Exemplifies hospitality standards, practices "name magic," answers guests' questions regarding the restaurant, and handles request and complaints with guest satisfaction as priority. - Adheres to standards of personal cleanliness, professional appearance, and proper uniform, displaying an attentive posture and a confident, friendly disposition. - Cooperates with management and co-workers, assists other with duties if needed, communicates suggestions for improvement in a positive fashion, contributes to sales meetings, exhibits punctuality and dependability and, if the need arises, is willing to work non-scheduled shifts. - Performs designated set-up and sidework procedures in efficient, timely manner, keeps side stations stocked to meet guests' needs, practices "clean as you go" work habits, operates and maintains equipment correctly and assists in maintaining restaurant clea...