Program Support Representative - Customer Service & Data Management

Job description

Overview Knowledge Services is hiring for a Program Support Representative . This is a Hybrid position loacted at 3550 N Central Ave. Phoenix, AZ 85012. Work Hours: Monday-Friday 8AM - 5PM Pay: $21.00/hour: Location: Phoenix, AZ. This is a hybrid role. We are seeking an experienced individual to join our team as a Vocational Rehabilitation Services (VRS) Program Support Representative. This position will coordinate Vocational Rehabilitation Services for RSA Staff and recipients of Vocation Rehabilitation Services (VR Clients) with their direct Service Providers. The VRS Program Support Representative will serve as the main point of contact for RSA Staff and Community Rehabilitation Partners (CRP’s). This is a wonderful opportunity to get your foot in the door with an established, yet growing company, that has been ranked year over year as a Best Place to Work! Responsibilities: - Act as main point of contact and proactively communicate with RSA Staff and Community Rehabilitation Partners via phone and email. - Serve as Program liaison with external entities (e.g. RSA Staff, CRP’s, consumer advocate organizations, government officials). - Identify internal & external issues with pot...