Receptionist /Administrator

Job description

Summary: We are seeking a dedicated Receptionist or Administrator to join our medical practice in Karratha, Western Australia. This permanent, full-time role is essential for ensuring smooth operations within our healthcare environment, providing exceptional customer service to patients and supporting our medical staff. The ideal candidate will be organised, professional, and possess strong communication skills, contributing to the overall efficiency and patient satisfaction of our practice. Responsibilities: Qualifications: - Greet and assist patients upon arrival, ensuring a welcoming atmosphere. - Manage incoming calls and respond to patient inquiries in a timely manner. - Schedule appointments and maintain the appointment calendar for medical staff. - Handle patient records and ensure confidentiality in accordance with privacy regulations. - Process patient registrations and insurance information accurately. - Assist with billing and payment processing as required. - Coordinate with medical staff to ensure efficient patient flow and communication. - Maintain a clean and organised reception area. - Perform general administrative tasks, including filing, data entry, and correspon...