Accounts Receivable Analyst

Job description

This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing various ERP systems (Solomon, SAP or QAD), Customer and third-party websites as well as working with external and internal business partners. Position handles significant high volumes which require a sense of urgency in decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to identify trends, issues, and determine root cause analysis using multiple systems and customer supplied information. RESPONSIBILITIES: - Monitor and analyze customer accounts daily to identify trends, discrepancies, and risks for a high-volume portfolio. - Evaluate credit worthiness of accounts and determine proper account credit hold or releases. - Ability to research cash application matters in customer accounts - Evaluate aged items for recommendation of bad debt write-off and refund analysis. - Identify offsetting adjustments to ensure customer account balan...