Customer Success Manager

Job description

About Kira Learning We live in a world where technology is rapidly changing the educational experiences of students and teachers everywhere, and we have the opportunity to shape how this change takes place. It is Kira Learning ’s mission to harness transformative AI technologies to make world-class teaching and learning accessible to everyone. Kira is a rapidly growing startup backed by top-tier Venture Capital funds including New Enterprise Associates (NEA) and Andrew Ng’s AI Fund . We're looking for a mission-driven Customer Success Manager who comes with a blended professional background of education (3 to 5 years preferred) and customer success, along with involvement in the computer science space . This person will join our growing team and provide hands-on support to our customers to ensure a successful partnership. In this role, you’ll have the chance to personalize your approach with each client and directly impact the expansion and adoption of Kira Learning in K-12 classrooms nationwide. The ideal candidate is highly goal-oriented, very comfortable in a changing environment, and always hoping to hit or exceed KPIs. Responsibilities & Duties: - Drive world-class support to...