Accessibility Expert

Job description

The Accessibility Expert is responsible for making the digital channels (app/web) accessible, the central point of contact for all web accessibility-related activities, with responsibility for integrating, managing, and supporting accessibility throughout the project lifecycle and within the company culture. This role will be instrumental in moving from reactive management (immediate bug fixes) to a proactive approach to ensuring accessible, high-quality experiences for all users. Your product: Digital Accessibility: Web Public, Web Secure, App (iOS/Android), Chat & Chatbot, PDF, Accessibility claims Your key responsibilities: As Accessibility Expert, you have responsibilities in the following matter: Strategy and Governance: - Define the accessibility scope for projects (new, upgrades, or maintenance). - Conduct research to develop a business case for accessibility, identifying the impact on the market, user activities, and business outcomes. - Develop and maintain accessibility policies and procedures and establish ways to monitor progress and compliance. - Create a compliance accountability and timeline structure. - Ensure accessibility is incorporated into business requirements...