Lending Operations Supervisor

Job description

Company Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. Job Description: As a Loan Servicing Supervisor, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. you will provide day-to-day operational leadership to a team of approximately 10–15 individual contributors, ensuring the accurate and timely execution of lending operations processes while maintaining strict adherence to established policies, procedures, regulatory requirements, and team service level agreements (SLAs). In this role, you will oversee daily workflows, monitor team performance, and provide guidance and s...