Sales & Service Technician

Job description

About us: Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Beauty and technology Demo Store’s across the country. Our Customer Service team forms a direct link between the business and Beauty and technology owners. The team are technology experts, trained to give specialist advice and guidance to solve real problems for people. Working to daily targets, they resolve technical queries, provide product information, deliver excellent customer service and upsell. About the role: This is a full-time position located onsite at our service center (7485 Dean Martin Dr Suite 110, Las Vegas, NV 89139) The hours for this role are Monday - Friday from 9 am to 5:30 pm. Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair-dryers and other products Properly manage parts usage and inventory as required and/or directed Communicate information on other Dyson products to promote cross-selling opportunities and servic...