Administrative Assistant witch French

Job description

Location: Katowice Hybrid model: 2 days office / 3 days remote Administrative Travel Support with French: Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity: EY GDS has a pleasure to announce the opportunity to join a new role as Travel t Support working for French-speaking internal customers. The goal of the Travel Support is to support our internal customer through Travel Policy & New technologies implemented. Your key responsibilities: Your tasks as Travel support will consist in assisting internal customer on Travel Support process service by: As Travel support, you will interact & take actions on a regular basis with various actors: - Qualifying the nature of the request - Supporting users on using travel technologies implemented - Identifying and logging bugs on Travel tool to Travel agency - Replying to question related to the Travel Policy - Managing escalations on Travel issues - Connecting the traveler with services related to refund, visa, AMEX Card, Insurance - Being in contact on daily basis with internal French clients to clarify a travel or event request/claims, get missing in...