IT Support Specialist
Leads.io · Toronto, Ontario, CA
The IT Support Specialist acts as a versatile point of contact for all IT-related topics, supporting our colleagues in system administrative tasks and establ...
Job description
The IT Support Specialist acts as a versatile point of contact for all IT-related topics, supporting our colleagues in system administrative tasks and establishing robust connections with external clients through API integrations. This role requires a pragmatic problem-solver with a broad technical affinity who can seamlessly transition between operational tasks, employee support, and technical implementations. Requirements: Competencies: Technical skills: - Knowledge of APIs and the inner workings of the internet - Experience with Apple ecosystems is a plus - Affinity with software development and debugging Personal skills: - Strong problem-solving ability - Proactive and self-driven - Eager to learn and adaptable - Detail-oriented and quality-focused Collaboration & communication: Ability to work effectively with development, operations and business teams - Strong communication skills (technical and non-technical) - Empathetic and service-oriented toward colleagues Benefits: What’s in it for you?: Excited? Wait until you see our cultural values! ✨ Trust – At Leads.io, we emphasize accountability and transparency, setting the foundation for genuine partnerships. ✨ Own it – Ownersh...