Customer Account LIfecycle Analyst

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. We are seeking a Customer Account Lifecycle Analyst to manage a territory’s asset records for the lifecycle of the contract and/or T&M service events. This role ensures accurate books and records while enhancing overall customer satisfaction. This hybrid position is available at both our Malvern, PA and Cary, NC offices. This is a hybrid position in our Malvern, PA or Cary, NC office. Your Role: As a Customer Account Lifecycle Analyst, you will: O wn the order-to-invoice relationship with external customers for asset s , service contract s, and T&M events. B uild relationships with internal partners , including Sales Rep resentatives , Regional Service Managers, Performance Controlling, to effectively manage your assigned territory . C ollaborate with Collections department to resolve invoice disputes and suppor...