Digital Sales Engineer
Emerson · Cluj-Napoca, Cluj County, RO
The Digital Sales Engineer is responsible for managing and growing customer relationships through digital and remote sales interactions.
Job description
The Digital Sales Engineer is responsible for managing and growing customer relationships through digital and remote sales interactions. Acting as the main sales contact for an assigned customer portfolio in the DACH market, this role combines technical understanding with proactive sales activities to drive revenue, develop new opportunities, and support customers throughout the sales cycle, fully via digital channels. In This Role, Your Responsibilities Will Be: - Manage and grow an assigned portfolio of customers through remote sales interactions (phone, Teams, email, digital tools) - Drive outbound sales activities, including daily customer calls, follow-ups, and prospecting to generate new opportunities - Achieve sales targets and contribute to pipeline growth through upsell and cross-sell of the Discrete Automation portfolio - Act as the main sales point of contact for customers, providing pre- and post-sales support via digital channels - Support customers in transitioning to digital self-service platforms, including onboarding and basic training - Prepare and manage quotations and support order-related activities, redirecting service topics to Customer Service - Document cus...