Senior Product Manager | Payments Area @ING Bank

Job description

Mission Are you a master of creating unforgettable customer experiences? Do you thrive in a dynamic, fast-paced environment? We're looking for a passionate Product Manager to join the new Payments Tribe and Payments Wizards squad, a squad that plays a critical role in shaping the payments journeys of our private individual clients. About the team: A team of enthusiastic people building payment solutions used daily by millions of customers. We bring positive energy, a strong sense of ownership and genuine care for what we deliver. Challenges are approached with curiosity, openness and the drive to make things better — together and with confidence. Your day to day: What you bring to the team - Drive the strategy for payments , shaping multi-stream initiatives and contributing insights that influence long-term strategic decisions and execution planning. - Lead strategic customer-journey mapping for digital payments , identifying structural gaps, defining the vision for end-to-end experiences, and setting clear strategic priorities for development and improvement. - Translate data and market insights into strategic opportunities , exploring trends, customer behaviours and regulatory de...