CRM Analyst

Job description

We are looking for CRM Analyst , to join our team in Barcelona. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. What Will You Do: The CRM Analyst is the measurement and intelligence engine of the central CRM organization. Operating across all game titles, this person pulls, verifies, and reports on campaign performance; tracks trends; and ensures experimentation is structured to produce reliable, actionable results. Critically, they look beyond individual game performance to surface portfolio-wide segment insights - understanding how key player cohorts like VIPs, regular customers, new players, and conversion targets perform across the full game catalog. Campaign Reporting & Performance: - Pull and verify campaign data from the CRM platform and downstream analytics systems, reconciling any discrepancies - Produce regular campaign performance reports for each g...