Manager, Customer Care

Job description

Manager, Customer Care Application Deadline: 1 June 2026: Department: Customer Experience: Employment Type: Permanent - Full Time Location: Sauk Rapids: Reporting To: Samantha McMahon: Compensation: $65,000 - $70,000 / year Description: At Vermilion, powered by Reconomy, our vision is a waste-free world where resources are conserved, and economic growth is achieved through sustainable, circular practices. Vermilion’s goal as part of the Comply loop within Reconomy is to lead the way in environmental compliance management, take-back, collection, and circularity solutions for end-of-life materials. Vermilion’s key brands include American Security Cabinets, American RX Group, American Logistics & Packaging Company, and Prophase Marketing. The American Security Cabinets division is a manufacturer of a large, diverse line of secure metal cabinetry for recycling purposes that enables the safe collection of a diverse range of items, including post-consumer materials. About the role: The Manager, Customer Care is responsible for leading the Customer Service and Inside Sales teams to ensure that branding and messaging are aligned with the company's strategic objectives. This role plays a ke...