Ticketing/Guest Services Supervisor

Job description

Job DetailsJob Location: Jackson - Jackson, WY 83001Travel Percentage: NoneJob Shift: DayDescription Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, Wyoming. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service. Job Description: The Guest Services Employee Supervisor will oversee key aspects of employee engagement, training, and scheduling in the ticketing and sales operations. This person will be the main point of contact for all staff in the Ticketing/Guest Services department. Essential Duties and Responsibilities: Oversee employee schedules, ensuring that each ticketing location is staffed each day. Ensuring that the Guest Services office is staffed at all times during operation hours. Responsible for daily cash handling and ensuring that each register has the appropriate cash to start the day. Approve employee time sheets on a weekly basis to ensure accuracy and that each employee is paid appropriately for time worked. Oversees end of day cash drops and e...