Forward Deployed Engineer

Job description

Forward Deployed Engineer About Bland AI: We’re a series B startup, and have raised $65 million from Emergence Capital, Y Combinator, and the founders of PayPal and Twilio. Bland.ai builds AI voice agents that handle real phone calls for some of the largest companies in the world. Our software runs inside critical workflows at companies like Samsara, Gallup, TripAdvisor, Snapchat, Signant Health, Better.com , and others. Why This Role Exists: Every customer is different — the problems they’re solving, the data they have, and the impact they want to create with AI. We’re looking for someone who thrives in that ambiguity, who can take fuzzy goals and transform them into working, production-ready agents that deliver real value. You’ll work directly with customers to understand their workflows, build tailored agents, and help shape how Bland is adopted across their organization. What You’ll Do: Design and deploy AI solutions. Work closely with customers to translate their challenges into functional agents, integrating APIs and data sources to automate real business processes. Prototype fast, iterate faster. Build the first version quickly, get it into production, and refine based on re...