Skip Tracer
Holiday Inn Club Vacations · Orlando, Florida, US
Holiday Inn Club Vacations look for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and...
Job description
Holiday Inn Club Vacations look for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team. The Skip Tracing position within Owner Demographics requires the utilizing of available resources for obtaining accurate account contact and demographic information which includes current telephone numbers and current mailing address. In addition, updating and validating all current information on an owner’s account as necessary, this position supports the Collections Department primarily, but also supports the Foreclosure, Customer Service, and Compliance Departments. The agent will follow training and quality models to ensure quality customer service is provided during all calls made to owners. ESSENTIAL DUTIES AND TASKS: - Locating good phone numbers, current addresses, valid Social Security Numbers, and correct date of births then updating the...