Security Operations Center Sr Manager

Job description

Security Operations Center (SOC) Senior Manager Durham, NC: The Senior Manager, Security Operations (SOC), will lead Incident Handlers and Incident Responders while playing a key role in evolving Labcorp’s Security Operations Team into the Adaptive Resilience Center (ARC). This leader will drive operational excellence, strengthen detection and response capabilities, and help shape the future of Labcorp’s enterprise resilience strategy. Job Responsibilities: Manage the 24/7 team responsible for security operations, Detection Engineering, and Incident Response for Labcorp. Play a key role in transforming detection and response strategy through continuous feedback and improvement loops with the Detection and Response Team (DaRT), Enterprise Resilience, and Crisis Management. Track, measure, and evaluate incident analysis and response activities. Create, monitor, and report on KPIs, KRIs, and performance metrics for the ARC. Recommend workflow changes or improvements based on analyst feedback and operational insights. Communicate identified issues and recommended resolution steps effectively across ARC stakeholders. Ensure qualified staffing, service coverage, and clear development pat...