Business Analyst (Data & Reporting)

Job description

Sydney / Hybrid / Full-time (18-month fixed term contract) Shape data into impact. Improve outcomes for vulnerable communities. About Financial Rights Legal Centre: At Financial Rights Legal Centre (Financial Rights), we are more than just a legal centre. We are a trusted voice for consumers navigating the complexities of financial services, including credit, banking, insurance and debt. Based in Surry Hills, our dedicated team works on the frontlines, providing crucial advice and representation to consumers across Australia. We are actively involved in shaping new laws to protect consumer rights and build a fairer financial future for all. Join us and become an integral part of this vital mission. The Role: Reporting to the Chief Operations Officer and working closely with the Head of Service Delivery, this is a new role being established to strengthen the organisations data and reporting capability. This is a hands-on role where you will provide analysis and insights to support service delivery, performance monitoring, funding compliance and strategic decision making. You will analyse and interpret client, service, contact centre and operational data, and deliver high-quality rep...