Customer Data Management Specialist - QA

Job description

QUALIFICATIONS: - Audits contract packages accurately and consistently to ensure accuracy and gather data to provide reports in a timely manner. - Maintains service level agreement (SLA) of no more than 7 days on contract package audit. - Utilizes tools to assist in composing accurate reports and auditing contract packages. - Prioritize workload to ensure deadlines are met on a consistent basis. - Provides daily, weekly and monthly reports on team performance and data errors. - Manages auditing and other tasks effectively to ensure all tasks are completed to meet team goals. - Able to work with team to ensure accuracy and productivity goals are met. - Able to work with management to identify error trends, training needs, process improvement or departmental efficiencies. - Review and assess personal development plan to ensure on track to meet or exceed responsibilities and accountabilities. - Ability to multitask and must be self-directed. - Ability to read, analyze, and interpret contracts, pricing and equipment transmittals, general business periodicals, professional journals, technical procedures, or governmental regulations. - Effectively write reports and business correspondenc...