Team Lead Service Delivery Operations

Job description

Location: Louisville KY, (Hybrid) In this position, you’ll be based in the Louisville KY office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential The Team Leader role manages delivering operational outcomes and service excellence for a regional portfolio of Investor relations products with a focus on Dividend Payments across multiple business lines designed to support our clients across US and Canada. You will be responsible for supervising US and Canadian staff to deliver our Dividend Payment service offerings, including output production, system setup and associated payment parameter options, funding requests and premier delivery of all payments to client base. Immediate focus will be supporting and delivering end to end process to achieve maximum efficiencies. A role you will love: The Team Leader, Service Delivery Operations will directly supervise others, and will provide support and guidance to members of the team. This will involve undertaking a mentoring role, coordinating tasks and/or checking on completion and qu...