Field Service Supervisor

Job description

As a Field Service Supervisor, you will lead a team of Service Technicians. You will deliver an impeccable service experience to each Climate Pros customer while preparing your assigned team to meet the needs of our customers and beyond. Duties and R esponsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills , Education , and Competencies Technician Support: - Provide technical support for assigned technicians and their territories - Train newly hired technicians in the field - Work closely with staff and field technicians to promote safety initiatives, quality control and training to ensure safety protocols are implemented and enforced - Mentor assigned technicians; provide continuing education and training Team Management & Performance: - Maintain communication with the team, providing feedback, guidance, training and encouragement to impact results - Work closely with dispatch team to drive efficiently and productivity - Perform random periodic che...