Collections Specialist

Job description

EquipmentShare is Hiring a Collections Specialist EquipmentShare is searching for a Collections Specialist to support our team as the department continues to grow. Job Summary: Facilitate collection of delinquent accounts. Supervisory Responsibilities: None. Duties/Responsibilities : customer and branch questions. timely basis. personnel and co-workers. are due. - Possess strong customer focus with the ability to have detailed conversations with our customers. - Handle Collection calls and or correspondence in a fast paced goal oriented Collections Department. - Very comfortable communicating with customers in a metrics-driven environment. - Are able to navigate multiple technologies while staying engaged with our customers. - Possess excellent negotiation and decision making skills; in addition to strong communication skills. - Demonstrate sensitivity and compassion in difficult situations. - Special Projects or tasks as assigned by manager. - Have the ability to work independently and in a team environment. - Think critically and exercise independent judgement. - Handle a high volume of outgoing calls to assigned delinquent customers. - Handle incoming phone calls, regardless of...