Caesars Rewards Supervisor

Job description

Qualifications: Must maintain a well-groomed and professional appearance Must be able to use multiple computer programs at the same time - Must maintain a high level of knowledge regarding the Caesars Rewards program and its benefits and be able to effectively promote and train all aspects of the program - Must have thorough knowledge of the Caesars Rewards Visa program and successfully motivate the team to meet minimum established monthly goals for Caesars Rewards Visa acquisition - Responsible for ensuring that the team is able to answer guest questions and provide accurate information regarding the loyalty program, property promotions & events, and direct marketing offers - Ensure that Representatives are using the Family Style Service standards throughout the shift to create fun and excitement while delivering quality guest service - Must be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome - Communicate all new companies, property, and management initiatives to the team in a positive manner with clear expectations and the enthusiasm to be successful as a team - Must be able to create a car...