Medical Support Assistant

Job description

Job Title: Medical Support Assistant (MSA) Location: Bethesda, Maryland Work Authorization: US Citizen Active Top Secret Clearance preferred We are seeking professional and customer-focused Medical Support Assistants (MSAs). The MSA will provide administrative, scheduling, patient coordination, and front desk support in a fast-paced healthcare environment. Key Responsibilities: - Schedule, coordinate, and manage patient appointments - Provide front desk reception and exceptional customer service - Assist with patient registration and electronic medical record updates - Coordinate transportation, interpreter services, and patient support activities - Maintain reports, records, and office documentation - Support clinical staff with administrative and operational tasks - Ensure compliance with HIPAA and confidentiality standards Qualifications: - High school diploma or GED required - 1–2 years of healthcare or administrative support experience preferred - Strong communication, organizational, and multitasking skills - Proficiency in Microsoft Office and scheduling systems - Experience with EMR systems and medical terminology preferred - Prior NIH, hospital, or federal healthcare exper...