Referral Response Coordinator Lead

Job description

Department Overview The Referral Response Coordinator (RRC) utilizes healthcare knowledge, expertise, independent industry specific judgement and medical protocols to support all aspects of the organ donation referral process in the Donor Service Area (DSA) hospitals in Oregon, southern Washington, and southwest Idaho. This position will provide referral call coverage and on-site response to area hospitals to conduct medical evaluation on all potential organ donors and develop a plan with the healthcare team to maintain the option of donation. The RRC also acts as an integral support role to the other clinical roles at Cascade Life Alliance (CLA). The duties of this position are in support CLA's mission and goals. Function/Duties of Position: Referral Response: - Collects pre-screening information on all incoming donor-related calls, documenting information according to CLA's policies and procedures. - Evaluates incoming organ referrals for initial donor eligibility and communicates accurate referral information with the Administrator on Call (AOC). - Monitors current organ referrals to determine and evaluate changes in plan of care utilizing EMR review and communication with the h...