IT Sr Deskside Analyst

Job description

Primary Responsibilities: - Participate as a member of the IT Infrastructure team for the deployment, management, support, and testing of Infrastructure systems and end-user computing systems to help set, implement and enforce IT standards across all computing platforms - Build, configure and implement end-user hardware, such as PCs, Mobile Devices, AV and Video conferencing solutions and related software - Provide support and administration for corporate network and voice/telephony hardware and provide end-user support/training as needed - Manage and resolve incidents, fulfill requests, provide best-in-class white-glove support for users as required and provide support for the IT Service Desk call and ticket queues as required - Administer identity and access management, messaging systems, software and PC image deployment, virtual desktop management, mobile device management and endpoint management tools - Provide remote and on-site technical support to sites across Oregon, Washington and California as required - Engage with 3rd party vendors to research/implement new services and resolve technical problems on equipment and systems - Support and contribute to the successful delive...