Patient Benefits Advisor 2 (H)

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The Patient Benefits Advisor 2 ensures that patients have adequate insurance coverage for services received and advises patients when there are any gaps in coverage so that appropriate payment arrangements can be made. CORE JOB FUNCTIONS: This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. - Greets every individual on the phone or in person with a smile and a warm, professional greeting. - Coordinates with appropriate scheduling department to schedule patient appointments when prior authorizations have not been obtained or have been denied. - Assists departments with inquiries into the status of accounts, pre-certification, eligibility, financial estimates and department policies and procedures. - Ensures all patient information is secure and all paperwork disposed of appropriately to preserve confidentiality. - En...