Commercial Lines Account Manager

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Rochester, NY . The Commercial Lines Account Manager is responsible for overseeing and managing the day-to-day service and support of commercial insurance accounts, ensuring the delivery of exceptional customer service and maintaining long-term client relationships. This role requires a deep understanding of commercial insurance products, the ability to assess clients’ needs, and the skill to develop tailored insurance solutions. How You Will Contribute: Manage the daily account management of an assigned book of business, including invoicing, claims reporting and follow-up, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions. Oversee the completion of administrative tasks, including issuance of certificates of insurance and auto ID cards and processing policies/endorsements. Build successful relationships with clients, vendors, and carriers to improve client retention. Identify gaps i...