Hebrew Language Advisor

Job description

- Rate of pay: £16.49 per hour - Incentives: Potential performance-related bonus of up to 20% following your probationary period - Shift Pattern: Sunday 7am–3pm, Monday to Wednesday 11am–7pm, and Thursday 11am–6:45pm (36 hours per week) - Training: A comprehensive 4-week onsite induction in Leicester (Monday to Friday 8am–4pm) - Location: Hybrid working at our Radar Road Contact Centre, Leicester (LE3 1UF). At least one day a week based at the Contact Centre Our international reach is growing faster than ever. From our roots in the UK, we now serve over 1.5 million customers internationally across 130 countries. As we expand through exciting partnerships in the US and new stores across India, our Leicester-based International team is looking for people to help us grow.: The role: As an International Language Advisor, you will be the voice of NEXT for our Hebrew-speaking customers. This isn't about sales targets; it’s about providing high-quality support and building trust. What you'll be doing: - Support our customers: Deliver outstanding service via inbound and outbound calls, emails, and chats - Problem solve: Use your attention to detail to resolve account issues and track missi...