Onsite Services Officer
Australian Red Cross Lifeblood · Kelvin Grove, Queensland, AU
- Provide first-class customer service, IT support, and troubleshooting for 1st and 2nd level desktop issues across Lifeblood - Permanent full-time position:...
Job description
- Provide first-class customer service, IT support, and troubleshooting for 1st and 2nd level desktop issues across Lifeblood - Permanent full-time position: Salary Circa $80k + Superannuation + Salary Packaging - Located at our Brisbane Processing Centre in Kelvin Grove Discover life-giving possibilities: Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood. About the role: Being the backbone of our business, ICT provides modern supporting systems, infrastructure and digital enablement to support our evolving customer needs. We’re always moving forward to secure new technologies that are integrated and optimised to deliver business value. We’re looking for an Onsite Services Officer to provide hands on end-user support at our Brisbane Processing Centre. You will provide first-class customer service, IT support and maintain excellent Service Call management by providing local and remote diagnosis, troubleshooting and resolution of 1st and 2nd level desktop issues related to hardware, software or periphera...