Patrol Officer

Job description

Engagement Expectations: Team Member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile with a display of energy and open body language - Proactively greet guests and team members, initiating interaction to provide service - Usage of positive parting remarks to end the conversation Qualifications: - Responsible for practicing, supporting, and promoting Rivers Core Values at all times - Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere - Maintain grooming and uniform standards. Overall appearance is to be immaculate and nametags are to be worn at all times, and ensure that the Security Department Team adhere to the same standards - Provides exceptional customer service to guests at all times - Be aware of and handle guest opportunities - Maintain daily log, i.e. time clocks, sign-in sheets when available - Respond to disturbances in order to defuse the incident. Be prepared to become involved in a physical confrontation when necessary. Always remain Alert - Observe, report, and take-action as directed by leadership with respect to all suspicious, unusual...