Quality and Training Coordinator

Job description

Overview Cambrian Homecare, LLC is an excellent setting for a career in healthcare – where you can make a real difference in the lives of the aging, injured, or developmentally disabled. We are seeking a compassionate and organized Quality and Training Coordinator to join our team in Long Beach. As a Quality and Training Coordinator, you will play a key role in ensuring the quality of care provided by our caregivers and leading their ongoing training and development. You will also collaborate closely with our referral sources to maintain strong partnerships and uphold our commitment to exceptional service. This is not a remote position. Responsibilities: Quality Assurance: - Conduct in-home quality assurance visits per agency guidelines - Complete quality assurance phone calls per agency guidelines - Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action - Prepare quality reports and present findings as requested - Participate in quality improvement initiatives to ensure best possible results - Provide in-home caregiver services as requested - Document all activities and communication per company guidelines Trainin...